At Adiru Consulting Ltd, we value your privacy and understand that it is important to you. We are very careful in the way that your personal data is used. We respect the privacy of everyone who visits our website, https://adiruconsulting.co.uk and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you accept our Cookies & Privacy banner on entering our website.
1. Definitions and Interpretation
“Account”
means an account required to access and/or use certain areas and features of Our Site.
“Cookie”
means a small text file placed on your computer or device by our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below.
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
“We/Us/Our”
Means Adiru Consulting Ltd, a company registered in England and Wales under company number 12760088.
2. Information About Us
Our Site is owned and operated by Adiru Consulting Ltd, a limited company registered in England and Wales under company number 12760088.
Registered address: Regus House, Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG.
We are registered with the Information Commissioners Office (ICO) under registration reference number ZA781551.
Data Protection Officer email address: privacy@adiruconsulting.co.uk.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
4. What Is Personal Data?
Personal data is defined by the UK General Data Protection Regulation (the “UK GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:
i) The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Part 15.
ii) The right to access the personal data We hold about you. Part 13 will tell you how to do this.
iii) The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Part 15 to find out more.
iv) The right to be forgotten i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We hold. Please contact Us using the details in Part 15 to find out more.
v) The right to restrict (i.e. prevent) the processing of your personal data.
vi) The right to object to Us using your personal data for a particular purpose or purposes.
vii) The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using you personal data, you are free to withdraw that consent at any time.
viii) The right to data portability. This means that, if you have provided personal data to Us, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.
ix) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data We hold about you changes, please keep Us informed as long as We have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns Ourselves, however, so please contact Us first, using the details in Part 15.
6. What Data Do You Collect and How?
Depending upon your use of Our Site, We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Our use of Cookies and similar technologies and Our Cookie Policy. We do not collect any ‘special category’ or ‘sensitive’ personal data or any personal data relating to children or data relating to criminal convictions and/or offences.
| Data Collected | How We Collect the Data |
|---|---|
| Identity Information including name, title and date of birth. | Website form or directly from Client. |
| Contact information including address, email address and telephone/mobile phone number. | Website form or directly from Client. |
| Business information including business name, job title and profession. | Website form or directly from Client. |
| Payment information including card details and bank account numbers. | Directly from Client. |
| Profile information including preferences and login details, where applicable. | Directly from Client. |
| Technical information including IP address, browser type and version, operating system. | Directly from Client or through use of Cookies. |
| Data from third parties including technical information, contact information and profile information. | Directly from Client, through use of Cookies or Social Media. |
7. How Do You Use My Personal Data?
Under the Data Protection Legislation, We must always have a lawful basis for using personal data. The following table describes how We may use your personal data, and Our lawful bases for doing so:
| What We Do | What Data We Use | Our Lawful Basis |
|---|---|---|
| Providing and managing your access to Our Site. | Technical information including IP address, browser type and version, operating system. | Consent. |
| Personalising and tailoring your experience on Our Site. | Technical information including IP address, browser type and version, operating system. | Consent. |
| Administering Our Site. | Technical information, identity information, contact information and profile information. | Consent. |
| Administering Our Business. | Identity information, contact information, business information and payment information. | Consent and/or Performance of a Contract. |
| Supplying Our products and/or services to you. | Identity information, contact information and business information. | Performance of a Contract. |
| Managing payments for Our products and/or services. | Identity information, contact information, business information and payment information. | Performance of a Contract. |
| Personalising and tailoring Our products and/or services. | Identity information, contact information and business information. | Performance of a Contract. |
| Communicating with you. | Identity information, contact information and business information. | Consent and/or Performance of a Contract. |
| Supplying you with information by email and/or post that you have opted-in to (you may opt-out at any time by contacting us. | Identity information, contact information and business information. | Consent or Legitimate Interest. |
With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on Our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If We do use your personal data in this way and you wish Us to explain how the new purpose is compatible with the original, please contact Us using the details in Part 15.
If We need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, We will inform you and explain the legal basis which allows Us to do so.
In some circumstances, where permitted or required by law, We may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for as long as we are legitimately processing your information, or 7 years following the last provision of Our products/services, in line with our Retention Policy.
9. How and Where Do You Store or Transfer My Personal Data?
We will store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.
Where We store your data in the US, such as when using Microsoft’s Cloud storage, the data will be protected using appropriate safeguarding measures equal to the protections applicable under the UK GDPR.
Please contact Us using the details below in Part 15 for further information about the particular data protection mechanisms used by Us when transferring and/or storing your personal data with the US.
The security of your personal data is essential to Us, and to protect your data, We take a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where We are legally required to do so;
- Specific measures include the use of Secure Sockets Layer (SSL) Certification on Our Site and Transport Layer Security (TLS) to secure email communications.
10. Do You Share My Personal Data?
We will not share your personal data with any third parties for any purposes, subject to the following exceptions:
If We sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.
In some limited circumstances, We may be legally required to share certain personal data, which might include yours, such as, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is ever shared with a third party, We will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9.
If any personal data is transferred outside of the EEA, We will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.
11. How Can I Control My Personal Data?
In addition to your rights under the Data Protection Legislation, set out in Part 5, whenyou submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, We aim to give you strong controls over Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available, you may be required to submit or allow for the collection of certain data.
You may restrict Our use of Cookies. For more information, see Our Cookie Policy.
13. How Can I Access My Personal Data?
If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request as soon as possible and, in any case, within not more than one month of receiving it. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
14. How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. For more details, please refer to Our Cookie Policy.
15. How Do I Contact You?
To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of the Data Protection Officer):
Email address: privacy@adiruconsulting.co.uk
Telephone number: 020 8087 2307.
16. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
| Version | Date | Revision/s |
| v1.0 | 01/08/2020 | Final document |
| v2.0 | 01/01/2021 | Legislative Update – EU GDPR to UK GDPR |
| v3.0 | 01/09/2023 | Update to Company details |